Saturday, August 25, 2007

How to build a mob (Lesson No. 2)

A few more people who have experienced HughesNet (be sure to read ALL the comments on the links):

The World According to Bob
" . . . . I subscribed to HughesNet satellite direct Internet. It was DirecWay Internet. I've had it for about a month now and it's the biggest piece of crap I've ever had since I've been on-line. Bob has been on line since the days of Commodore computers and 300 baud bulletin boards. Bob has seen the good and the bad, and Hughes satellite direct Internet service is expensive crapola. About 1 day out of 2 it goes off-line and stays off line for hours. Their "technical support" phone number gives you an endless recording recommending their on-line support web site, which you can't access since their crap Internet service is down . . . .

Priceless (and the numerous comments are even more fun to read).


The Squeaky Wheel has some complaints (listed in alphabetical order, so scroll down the page until you see either Direcway or HughesNet, since it's listed under both names). Here's a couple of them.

Squeaky Wheel - intermittant and slow connection.
". . . . So, we call the 800 # and the wait is so long that by the time we get them on the phone the connection and speed has improved. What do they expect we are calling India to solve a problem in Virginia! We are almost to the point of signing back up with dial up, it is more reliable and consistant. For 59.99 per month the service is a rip off! . . . .


Squeaky Wheel - Overall Service
" . . . . Overall service from HUGHESNET can be described as dismal at best . . . ."


Broadband Reports
" . . . . Now with the new FAP, the $60 account is about worthless. You need to consider a bigger account and if you can afford it, get the 1.2M dish and a business account.

Hughes is now so bad, it should be considered the worst ISP in the United States.

This is not only because of the new FAP, but when they changed it, they didn't inform one single user to be careful because after a 1/3 of your allotment you will be penalized with lower refill rates, nor did they tell people they were going to get 24 hours without internet until it happened to them . . . . "



More to come later!

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