Friday, August 24, 2007

Knowledge = Power

Why do this?

Because no matter how much homework and due diligence someone does in the leadup to making their decision, there's always a lot to consider. And other people's experiences say alot about the company you'll be "wedded to" during your contract with them.

"Word of mouth" is always the best referral in business. And in the case of HughesNet, it's also the best deterrent. It's not like people haven't told them about these problems. They have and they still refuse to change. Not listening to the customer is BAD BUSINESS and certainly no way to run a business.

If and when you do talk to HughesNet about their service, be sure to ask them about the things you've learned during your homework, especially about the FAP (traffic limits). What HughesNet did over the last year is not what some people signed up for; HughesNet changed the terms of their contract and service afterwards.

People can always make their own decisions once they have information. This blog is just to help people understand what they're dealing with based on others' experiences.

My goal is to be off HughesNet by the end of the year, whether it be by physical relocation or by using another ISP.

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